Privacy Policy

PRIVACY POLICY

Last updated: 26 February 2026

This privacy policy applies to the website www.karmasock.lv, operated by SIA “KarmaSocks” (hereinafter – karmasock or we).

We respect your privacy and are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR) and the laws of the Republic of Latvia.

  1. Data controller

The data controller is SIA “KarmaSocks”, registration No. 40203585835, VAT No. LV40203585835, registered address: Rūpnīcu iela 4, Olaine, LV-2114, Latvia.
Email: info@karmasock.lv
Phone: +371 25376580

  1. What information we collect

We may collect and process the following personal data: first name, surname, email address, phone number, delivery and billing address, information about orders and purchased goods, payment method, and any communication you provide when contacting us.

Payment data is processed through secure payment service providers: Shopify Payments and Montonio. We do not store full payment card details.

Technical information may also be collected automatically, such as IP address, browser type, device data, visit statistics and cookies.

  1. Purposes and legal basis for processing personal data

Personal data is processed to handle orders, deliveries and payments. The legal basis for this processing is the performance of a contract.

Data may be used for customer service, including answering questions and handling returns or warranty processes. The legal basis is the performance of a contract or our legitimate interests.

If you have given consent, we may use your email address to send marketing messages and news. You can withdraw your consent at any time.

Personal data may also be processed to comply with legal obligations, such as accounting requirements.

  1. Disclosure of personal data

We do not sell or transfer your personal data to third parties for commercial purposes.

Data may be shared with payment service providers, delivery companies, IT and hosting service providers, accounting service providers, and public authorities where required by law. All partners process personal data in accordance with data protection requirements.

  1. Cookies

We use cookies to ensure the website works, analyse visit statistics and improve the user experience. You can manage or delete cookies in your browser settings.

  1. Data retention period

Personal data is stored for as long as necessary to fulfil the order and comply with legal requirements. Accounting documents are kept in accordance with the law (usually up to 10 years). Marketing data is stored until consent is withdrawn.

  1. Data security

We use appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration or loss.

  1. Your rights

You have the right to request access to your personal data, its correction or deletion, to restrict processing, to object to processing, to request data portability, and to withdraw your consent. You have the right to lodge a complaint with the Data State Inspectorate of Latvia.

To exercise your rights, please contact us by email at info@karmasock.lv or by phone at +371 25376580.

  1. Company details

SIA “KarmaSocks”
Registration No.: 40203585835
VAT No.: LV40203585835
Registered address: Rūpnīcu iela 4, Olaine, LV-2114
Bank: SWEDBANK
Bank code (BIC): HABALV22
Account No.: LV80HABA0551058800947

  1. Changes to the privacy policy

We reserve the right to update this privacy policy periodically. The current version is always available on our website and takes effect when published.